How Can I Contact the Financial Conduct Authority (FCA)?

The Financial Conduct Authority (FCA) is a pivotal regulatory body in the UK, overseeing financial markets and ensuring fair conduct within the financial industry. For consumers and firms seeking assistance or information, it is crucial to have accurate contact details. This comprehensive guide provides essential information on how to get in touch with the FCA through various channels.

Table of Contents

Contacting the FCA by Phone

Main Telephone Number

For general inquiries or urgent matters, you can reach the FCA via their freephone number:

0800 111 6768 (Freephone)

This line is available to provide support and information to both consumers and financial institutions.

Helpline for Specific Queries

For more specific questions or detailed assistance, use the following helpline:

0300 500 8082 (Within the UK)

This number is designed for individuals who require more tailored support or have specific concerns regarding financial services.

International Calls

If you are calling from abroad, you can contact the FCA using their international number:

+44 207 066 1000 (From outside the UK)

This line is available for international inquiries, ensuring that global customers and firms can also reach the FCA for support.

Contacting the FCA by Email

General Inquiries

For non-urgent inquiries or to request information, you can email the FCA at:

[email protected]

This email address is monitored regularly, and responses are typically provided within a reasonable timeframe.

Postal Address

Writing to the FCA

For formal correspondence or written inquiries, you can send mail to the FCA’s postal address:

Financial Conduct Authority
12 Endeavour Square
London E20 1JN

This address should be used for official documents, complaints, or any communication requiring written confirmation.

FCA Opening Hours

Telephone and Email Support

The FCA operates during the following hours:

Monday to Friday: 8 am – 6 pm
Saturday: 9 am – 1 pm

These hours are designed to accommodate a wide range of queries and ensure that support is available during standard business hours.

Additional Information

Consumer Protection

The FCA is committed to ensuring that consumers receive appropriate support and information. Whether you need advice on financial services, wish to make a complaint, or require clarification on regulations, the FCA provides multiple channels for communication.

Firm-Specific Assistance

Financial firms can also use these contact details for regulatory inquiries, compliance issues, or other business-related concerns. The FCA’s resources are designed to assist in maintaining high standards within the financial industry.

Conclusion

Reaching out to the Financial Conduct Authority is straightforward with the provided contact details. Whether you prefer to call, email, or write a letter, the FCA offers various options to address your concerns and provide the necessary support. By utilizing these contact methods, you can ensure that your inquiries are handled efficiently and effectively.

For additional resources and updates, visit the FCA’s official website or consult the latest guidance on regulatory matters.