Category Archives: Info

The Four Consumer Duty Outcomes Defined by the FCA

The Consumer Duty outcomes are a core component of the Financial Conduct Authority’s (FCA) regulatory framework, designed to elevate consumer protection and drive better outcomes across financial services. The FCA introduced these outcomes as part of its ongoing effort to …

The Role of the FCA’s Chief Internal Auditor

The Chief Internal Auditor (CIA) at the Financial Conduct Authority (FCA) is pivotal in ensuring the organization’s governance, risk management, and control processes are robust and effective. The CIA’s role extends far beyond traditional internal auditing, encompassing strategic leadership, enhancement …

Why Are There Four Consumer Duty Outcomes?

The Financial Conduct Authority (FCA) has instituted the Consumer Duty framework, introducing four critical outcomes to enhance consumer protection and ensure firms deliver exemplary experiences for retail customers. These outcomes are designed to address various aspects of the consumer experience …

How Is IPID Defined in Insurance?

The Insurance Product Information Document (IPID) represents a critical advancement in the insurance sector, designed to enhance transparency and consumer understanding. Introduced under the EU’s Insurance Distribution Directive (IDD), the IPID became mandatory for insurance providers in the UK …

What Are the Four Outcomes in Consumer Duty?

The Financial Conduct Authority (FCA) has introduced Consumer Duty to ensure that firms deliver positive outcomes for their retail customers. This regulation represents a significant shift in how businesses in the financial services sector must operate, focusing on fairness, transparency, …

How Do Companies List Sponsors Effectively?

Sponsorship is a crucial element in the success of many events, conferences, and initiatives. Effectively listing and attracting sponsors involves more than just reaching out to companies. It requires a strategic approach that focuses on mutual benefits, alignment of