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How Can Firms Comply with the Consumer Duty?

The Consumer Duty is a transformative regulation introduced by the Financial Conduct Authority (FCA) in the UK, aimed at raising the standard of consumer protection across financial services. It places the onus on firms to deliver good outcomes for retail …

What Changes Did the Consumer Duty 2023 Introduce?

The Consumer Duty 2023 marks a pivotal shift in the regulatory landscape of the UK financial services sector. This comprehensive overhaul, introduced by the Financial Conduct Authority (FCA), aims to significantly enhance consumer protection and ensure that financial firms deliver …

How Do I Find the FCA Contact Number?

Finding the Financial Conduct Authority (FCA) contact number is crucial for individuals seeking assistance or information related to financial services. The FCA is the regulatory body overseeing financial markets and firms in the UK, ensuring that consumers are protected and …

What Does FCA Principle 12 Require from Firms?

FCA Principle 12 is a fundamental component of the Financial Conduct Authority’s (FCA) Consumer Duty framework. This principle mandates that firms “act to deliver good outcomes for retail customers,” ensuring that financial products and services consistently meet high standards of …

Why Should You Invest in the Current Market?

In today’s ever-evolving financial landscape, making the decision to invest can be both a strategic and rewarding move. Despite market fluctuations and economic uncertainties, there are compelling reasons why investing in the current market can be advantageous. This article delves …

What Are the Penalties for PPI Fraud?

Payment Protection Insurance (PPI) fraud has significant legal, financial, and reputational repercussions. Understanding the penalties for engaging in such fraudulent activities is crucial for both individuals and firms in the financial sector. This article outlines the various penalties associated with …

How Does the FCA Define a Vulnerable Customer?

Understanding the definition and characteristics of a vulnerable customer is essential for firms within the financial sector. The Financial Conduct Authority (FCA), the regulatory body overseeing financial markets and firms in the UK, provides a clear framework for identifying …